Frequently Asked Questions (FAQ)
1. What products does Nikhad dot com offer?
We specialize in natural products and foods that are carefully selected to promote a healthy lifestyle. Our product range includes items like herbal supplements, organic foods, natural skincare, and more.
2. How can I place an order on Nikhad dot com?
To place an order, simply browse our product categories, select the items you wish to purchase, and add them to your cart. Once you are ready, proceed to checkout, where you will need to provide your shipping details and payment information to complete the order.
3. What payment methods are accepted?
We accept a variety of payment methods, including credit/debit cards, mobile banking, and other online payment options. The available payment methods will be displayed during the checkout process.
4. How long does delivery take?
Delivery times vary depending on your location. Typically, orders within Bangladesh are delivered within 3-5 business days. We strive to ensure that all orders are dispatched as quickly as possible.
5. Can I return a product if I'm not satisfied?
Yes, we have a return policy in place. If you are not satisfied with your purchase, you can request a return to the same delivery agent with paying only delivery charge.Please ensure the product is in its original condition and packaging. For more details, contact us
6. How can I track my order?
Once your order is dispatched, you will receive a tracking number via email. You can use this number to track the status of your delivery on our website or the courier’s website.
7. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support immediately at info@nikhad.com or call +88 09638554422. We will guide you through the process to resolve the issue.
8. Are the products on Nikhad dot com safe to use?
Yes, we ensure that all products are sourced from trusted suppliers. However, we recommend checking the ingredients and consulting with a healthcare professional if you have any allergies or medical conditions before using any new product.
9. Do you offer discounts or promotions?
Yes, we frequently run special discounts and promotions. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest offers.
10. How can I contact customer support?
You can reach our customer support team via email at info@nikhad.com or by calling +88 09638554422. Our team is available to assist you with any inquiries or concerns you may have.
11. Is my personal information secure on Nikhad dot com?
Yes, we take your privacy and security seriously. All transactions are encrypted, and your personal information is protected in accordance with our Privacy Policy.
12. How do I create an account on Nikhad dot com?
Creating an account is easy! Simply click on the "Register" button on our website, fill in the required information, and you’re all set. Having an account allows you to track orders, save addresses, and receive exclusive offers.
13. What should I do if I forget my password?
Website requires OTP while you are trying to login. So there is no password to be remembered .
14. Does Nikhad dot com ship internationally?
Currently, we only ship within Bangladesh. We are working to expand our delivery regions, so stay tuned for updates on international shipping.
15. How can I stay updated on new products and offers?
You can subscribe to our newsletter to receive updates on new products, special offers, and promotions directly in your inbox. You can also follow us on our social media channels for the latest news.